22. Emotional Intelligence (Know Thyself)

As previously outlined, self-awareness is a key skill, and emotional intelligence is closely tied-in with this skill. A leader who does not possess self-awareness as a management skill may also not possess the required emotional intelligence to lead his team effectively. Organizations that are more technical in nature should invest in management skills training that focuses on emotional intelligence to help advance their production line staff to supervisory roles.

The ability to empathize and listen to your peers and team members is part of being emotionally intelligent. To decipher a person’s emotion and know how best to deal with it professionally may not come instinctively to everyone so necessary leadership skills training needs to be implemented to develop or enhance emotional intelligence.

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